LIP® Tip: Disaster Planning Basics


Your phone lines are down. Callers are trying to reach you, but there’s nowhere to be reached.

What do you do?

LIP Tip of the Month

We spend so much time and effort planning for things to go right, but what do we do when they unexpectedly go wrong?

Do you have a plan for:

  • Emergency weather events?
  • Power outages?
  • Email server fails?

Click here to view our LIP Disaster Planning Basics.

Find out why alternate contact numbers are crucial and learn more about how we respond in certain situations.

We want to help your firm plan ahead so that together, we can minimize the impact of disaster scenarios. When an emergency happens, we will be here to keep your calls and intakes running as smoothly as possible.

For existing clients, contact our client success team at

Not a client and interested in speaking with LIP?
Call 1-877-2-GET-LIP or email


We offer volume-based pricing plans, so you only pay for the services you use. Don’t miss another opportunity. Contact us today to see how we can help.


We’re more than just another telephone answering service that decided to start taking calls for law firms. We were founded as, and remain, 100% legal intake, and our intake specialists have completed more than 2 million intakes.


Whether a call is about an auto accident, slip and fall, medical malpractice, pharmaceutical injury, nursing home abuse, or workers’ compensation claim, our legal intake specialists have the training, experience, mindset, and tools needed to handle it.