Legal Intake Professionals

What We Offer

Legal Intake Professionals®, or LIP®, is more than just a 24-hour answering service—we’re an intake and triage center designed to handle the hundreds of calls, chats, and website form submissions received by your injury law firm every day. We strive to answer, triage, and prioritize your intake opportunities as quickly as possible—so you can focus on the cases that drive your business.

With custom scripts based on your law firm’s intake criteria, we serve as a seamless extension of your intake team. We have a track record of millions of case leads secured for our clients, you can be sure your potential clients are getting the legendary empathy, consistent professionalism, and total focus they deserve.

When you choose us as your legal intake answering service, you’ll enjoy the benefits of:

  • bilingual intake specialists who undergo a rigorous training program,
  • intake reports emailed to you after calls,
  • complete recordings of all calls to ensure accuracy, professionalism, and attention to detail,
  • customizable service, including the ability to set thresholds for urgent and standard calls,
  • easy access to trending reports of after-hours calls,
  • and immediate email notifications for all urgent calls, and more.

“I know from vast experience that the intake solution we offer, if embraced, works to make firms more efficient. The goal is for the firm’s staff to spend their time speaking to high value potential clients.”

– Arnie Malham, CEO, Legal Intake Professionals

Our Services

At Legal Intake Professionals, it’s our goal to help personal injury attorneys like you grow their businesses and be successful. No matter what your budget or needs are, our professional answering service offers multiple options to serve your law firm:

  • Legal Intake Service
    Our intake specialists are available to take your law firm’s calls during normal business hours.
  • After-Hours Intake Service
    Potential clients have legal questions at all hours of the day and night. Never miss another potential case with our around-the-clock and holiday After-Hours Intake Service.
  • Outbound Intake®
    With our Outbound Intake®, we’ll call your potential clients back to retrieve all of their important case information beyond just their names and telephone numbers.

To get your own customizable legal intake answering services from Legal Intake Professionals, call us today at (800) 896-4611.


We offer volume-based pricing plans, so you only pay for the services you use. Don’t miss another opportunity. Contact us today to see how we can help.


We’re more than just another telephone answering service that decided to start taking calls for law firms. We were founded as, and remain, 100% legal intake, and our intake specialists have completed more than 2 million intakes.


Whether a call is about an auto accident, slip and fall, medical malpractice, pharmaceutical injury, nursing home abuse, or workers’ compensation claim, our legal intake specialists have the training, experience, mindset, and tools needed to handle it.