LIP® Tip: Introducing Outbound Intake®


Who’s calling them back?

We will in five minutes or less. 24/7/365. Never miss a web inquiry with Outbound Intake®.

LIP Tip of the Month

Here’s how it works:

  • A potential client submits a webform.
  • LIP calls back within five minutes for an outbound intake.
  • You and your staff save time and energy trying to track down a cold lead.

Sound good? Want to sign up?

Simply choose from automatic or on demand as described below. Or you can even use the service for special projects, such as calling a backlog of leads you’ve collected from a web campaign.

Automatic Outbound Intake®

  • All web form leads are called automatically, within five minutes, by a LIP Intake Specialist.
  • Up to four attempts are made on each lead (or more if you choose).
  • Setup is a snap! Simply put us in touch with the person who handles your web forms. We provide documentation for the setup, and our developer can answer any questions. Before going live, we’ll confirm that a test has been received in our system; then all future web form submissions will automatically come to LIP for follow up.

On Demand Outbound Intake®

  • You decide which leads we call rather than sending all web forms to us.
  • This option gives you more control, but is manual and requires your staff to enter a lead’s name and number via our website.
  • No setup is required. Just call us and a LIP staff member will quickly walk you through the process.


  • Outbound intakes obtained are rolled into your standard call plan – higher volume means you pay less per intake.
  • $1.25 is charged per unsuccessful attempt.

Contact our Client Success team to start Outbound Intake® today!

For existing clients, contact our client success team at

Not a client and interested in speaking with LIP?
Call (800) 896-4611 or email


We offer volume-based pricing plans, so you only pay for the services you use. Don’t miss another opportunity. Contact us today to see how we can help.


We’re more than just another telephone answering service that decided to start taking calls for law firms. We were founded as, and remain, 100% legal intake, and our intake specialists have completed more than 2 million intakes.


Whether a call is about an auto accident, slip and fall, medical malpractice, pharmaceutical injury, nursing home abuse, or workers’ compensation claim, our legal intake specialists have the training, experience, mindset, and tools needed to handle it.